Corporate Account Manager

Oxford Professional Education is a leading provider of professional training and globally-recognised qualifications.

Our courses span a range of disciplines which empower thousands of learners each year to flourish and progress in the work place – from apprentices to global business leaders.

Our delivery of exceptional educational courses and qualifications is the focus of everything we do. The commitment and passion of our people, to develop the skills and capabilities of our learners, remains at the core of our continued success. We are a diverse team of talented experts, an investor in innovative systems, and with exciting growth plans.

If you share our vision and seek a career where you can make an impact, then we’d like to hear from you.

This role is responsible for delivering high quality support to corporate clients throughout the full lifecycle of their engagement, from initial enquiry and proposal stage through to delivery, feedback, and ongoing account management. The position combines client relationship management, commercial administration, operational coordination, and cross team collaboration to ensure an excellent client experience and smooth internal processes.

• Manage and respond to all incoming corporate enquiries, preparing proposals and commercial offers as required.
• Conduct client meetings including introductions, regular account management sessions, progress reviews, discovery calls, and post training feedback discussions.
• Build and maintain strong working relationships with clients, identifying opportunities to promote the wider training portfolio including apprenticeships and commercial qualifications.

• Oversee the end-to-end coordination of corporate training programmes, ensuring all operational actions are completed on time.
• Organise discovery calls, prepare and issue joining instructions, send post training surveys, and follow up with booking coordinators for feedback.
• Regularly check corporate booking reports and share relevant information, including exam bookings and grade updates, with clients.

• Proactively follow up on enquiries via email and phone to maintain momentum and ensure timely progression.
• Maintain clear and professional communication with clients, colleagues, and external partners.
• Update and manage the corporate bookings.

• Provide support and assist with tender responses as required.
• Contribute to ad hoc corporate projects.
• Participate in hosting corporate kick off sessions for newly enrolled groups