Student Engagement Administrator

Join us at EIT:
At the Ellison Institute of Technology (EIT), we're on a mission to translate scientific discovery into real world impact. We bring together visionary scientists, technologists, engineers, researchers, educators and innovators to tackle humanity's greatest challenges in four transformative areas:

• Health, Medical Science & Generative Biology
• Food Security & Sustainable Agriculture
• Artificial Intelligence & Robotics

Join us at EIT:
At the Ellison Institute of Technology (EIT), we're on a mission to translate scientific discovery into real world impact. We bring together visionary scientists, technologists, engineers, researchers, educators and innovators to tackle humanity's greatest challenges in four transformative areas:

• Health, Medical Science & Generative Biology
• Food Security & Sustainable Agriculture
• Climate Change & Managing CO₂
• Artificial Intelligence & Robotics

This is ambitious work - work that demands curiosity, courage, and a relentless drive to make a difference. At EIT, you'll join a community built on excellence, innovation, tenacity, trust, and collaboration, where bold ideas become real-world breakthroughs. Together, we push boundaries, embrace complexity, and create solutions to scale ideas from lab to society. Explore more .org.

This is an exciting opportunity for a highly efficient Administrator to support the Student Engagement team within the EIT Education & Scholarships team. The Education & Scholarships team works with undergraduate and graduate students funded to study at the University of Oxford and connected to EIT projects, developing and deploying technology for global benefit.
The Student Engagement functional area supports EIT-funded students to develop their potential and thrive on an elevated trajectory as future innovators and leaders. We lead a high-touch onboarding journey, coordinate a fully integrated internship programme for undergraduate students, deliver structured skills programming and experiential learning and cultivate a vibrant, connected student community.
The role will require some out-of-hours work e.g. during student events and requires a flexible professional with strong interpersonal skills, exceptional organisational skills and experience working in a diverse setting.

• Manage the team inbox and other communication channels, coordinating timely responses and follow-up with relevant teams, and escalating complex or sensitive matters as appropriate.
• Maintain accurate and up-to-date student records and support the day-to-day administration of processes in Salesforce and other relevant systems, completing routine data entry and quality checks, resolving discrepancies, and escalating system issues or enhancement needs.
• Support the effective management of documents and information across relevant systems, ensuring records are accurate, organised and handled in line with data-protection requirements.
• Coordinate the development and review of key student materials, such as the Student Handbook, ensuring content is accessible and engaging.
• Coordinate key logistics for students arriving in Oxford, including travel arrangements and procurement of necessary merchandise.
• Provide administrative and logistical support for meetings, including scheduling, agenda preparation, minute-taking, and follow-up of agreed actions.
• Liaise with internal teams and external suppliers to support the administration of contracts, subscriptions, invoices and payments.
• Assist with the planning and delivery of student events, managing logistical components to ensure smooth and memorable experiences.
• Provide general administrative assistance to the Student Engagement team as required, contributing to a well-functioning team.