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Shift Lead, Customer Experience

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: Snowflake Gelato
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A luxury frozen dessert company is seeking a Supervisor to lead the team and enhance customer experience. The role involves organizing tasks, ensuring standards, and reporting to the General Manager. Ideal candidates are passionate about food, possess leadership skills, and communicate clearly. This position is perfect for those wanting to grow in Customer Service within a dynamic business environment.
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