Customer Service Associate - View details
Job in
Oxford, Oxfordshire, OX1, England, UK
Listed on 2026-04-12
Listing for:
Transun
Full Time
position Listed on 2026-04-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
We are currently recruiting for a Reservations and Customer Service Associate to join our office in Oxford. Our focus is on delivering a high quality service – from the moment our clients make an enquiry to the moment they return home from their holiday.
Responsibilities- Handling sales enquiries by telephone.
- Dealing with customer service matters, and ensuring prompt aftercare.
- Reservations administration.
- Processing bookings from travel agents.
- Maintaining relationships with key trade partners.
- Have a good telephone manner.
- Be willing to share a love of travel in a customer‑facing role.
- Have the ability to multi‑task.
- Lead by example and be able to work under own initiative.
- Competitive salary dependent upon experience.
- Opportunity for international travel to experience our holidays.
- Participation in company pension scheme.
- Generous annual leave allowance.
Position Requirements
10+ Years
work experience
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