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Customer Success Mgr./ CSM Client Relationship Manager

Hybrid: Quote & Order Escalation Specialist

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: Oxford Nanopore Technologies
Full Time position
Listed on 2026-04-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading biotechnology company in the UK is looking for a Quote and Order Escalation Specialist to enhance operational efficiency and customer satisfaction. This individual will manage complex quotes and orders, ensuring compliance and promoting collaboration across departments. Key qualifications include experience in customer service, proficiency in CRM and ERP systems, and a strong ability to handle customer issues effectively.

The position is hybrid, requiring 3 days on-site per week.
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