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Hybrid Escalation Resolution Associate

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: Tripadvisor
Full Time position
Listed on 2026-06-03
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Escalation Resolution Associate — Travel Support

Tripadvisor is looking for an Escalation Resolution Associate based in Oxford. This role involves supporting customers through phone, chat, and email, while managing complex inquiries and providing high-quality service. Ideal candidates will have at least 6 months of customer service experience and strong English skills.

The position is hybrid, requiring presence in the office three times a week, with flexible working hours including late shifts. Tripadvisor offers competitive compensation and various employee benefits.

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Position Requirements
10+ Years work experience
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