Accommodation Coordinator

Oxford, Oxfordshire, United Kingdom (On-site)

• EF Language Abroad
• Summer
• Entry-Level
• Operations

Full-time,Temporary, 5 days per week, June
- August 2026

Hourly paid

Given the on-call nature of the position, a flexible, hands‑on approach to nature & hours of work undertaken is essential

Highly motivated, energetic, positive

Customer service orientated, friendly & approachable manner

Able to remain calm under pressure & to diffuse potentially difficult situations

Sensitive to needs of international students living away from home

Excellent communicator with students, colleagues, and external clients

Attention to detail, organised & thorough

To support the Accommodation Manager in running an efficient department and cover duties in their absence

To ensure the highest level of customer service and satisfaction

To maintain EF policies, regulations and criteria of accrediting bodies

To support students in their daily life and enable them to achieve the best experience and highest learning possible

To promote the best image of the school in the local community through contact with local suppliers, contractors, and other community contacts

To ensure all health and safety requirements are adhered to

To help maintain ‘one team’, where the different departments liaise and interact effectively and efficiently

Confirms bookings alongside the customer support team

Allocates students to appropriate accommodation

Recruits, markets, evaluates & selects suitable homestay accommodation

Implements plans to optimize host family retention

Undertakes relevant training as required

Assists with visitors to school and participates in fam trips

Deals with general daily student enquiries, logging all student communication on students’ records.

Follows up on accommodation issues raised in student evaluations

Attends other school/Student Council/central meetings as and when required

Ensures concerns are escalated to managers/sales offices where appropriate

Reports maintenance issues

Assists students and sales offices with accommodation requests/changes and ensuring the in-house booking system is up to date.

Ensuring that correct information about supplements is given and money collected/payment confirmed before changes are effective

Liaises with recruitment offices regarding enrolment enquiries & student issues.

Preparing arrival & departure documents for weekend receptionists