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Helpdesk Operator — Calm, Professional Support

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: JAM Recruitment Ltd
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19286 - 20664 GBP Yearly GBP 19286.00 20664.00 YEAR
Job Description & How to Apply Below
Position: 24/7 Helpdesk Operator — Calm, Professional Support

JAM Recruitment Ltd in Headington, Oxford, is seeking a Helpdesk Operator to provide first-line support across a 24/7 shift. The role requires logging enquiries by phone and email, prioritising issues, and resolving them calmly to maintain service levels.

The position offers an hourly rate of £13.83–£15.55, with a temporary, ongoing assignment and a dynamic, supportive team environment. Applicants should have strong communication skills and the ability to work a demanding shift.

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