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Customer Support & Validation Specialist – Hybrid

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: Hellios Information Limited
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 22000 - 30000 GBP Yearly GBP 22000.00 30000.00 YEAR
Job Description & How to Apply Below

Hellios Information Limited in Oxford is seeking a Customer Support Advisor to join the Supplier Support team. You will deliver first line support, explain service benefits, and handle enquiries and issues with a focus on accurate data handling.

You will build rapport with customers, validate information from online questionnaires, verify documents, and log calls in the CRM. The role requires attention to detail, strong communication, and a proactive approach to process improvements and

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