Senior Customer Resolution & CRM Lead
Listed on 2026-10-26
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Customer Service/HelpDesk
CRM Systems & Management, Client Relationship Management
The Chris Lewis Group is seeking a senior customer resolution professional to own and resolve complex complaints, from initial investigation through to final resolution. You will actively engage customers by phone, manage CRM records in Hub Spot, and coordinate actions across service, engineering and projects to ensure timely completion.
You will lead by example, maintain high CRM standards, and leverage AI/tools where appropriate to improve case preparation and summaries.
The Senior Customer Resolution & CRM Lead role at The Chris Lewis Group is now open for applications in Oxford, England, United Kingdom.
As a Senior Customer Resolution & CRM Lead, you will play an important part at The Chris Lewis Group in Oxford, England, United Kingdom.
We invite applications for the Senior Customer Resolution & CRM Lead position located in Oxford, England, United Kingdom.
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