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Customer Experience & Order Support Specialist

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: Nanopore
Full Time position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, CRM Systems & Management, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 28000 - 38000 GBP Yearly GBP 28000.00 38000.00 YEAR
Job Description & How to Apply Below

Oxford Nanopore Technologies (ONT) is hiring a Customer Service Specialist in Oxford. You will manage customer interactions across the quote-to-order process, using ONT systems and Salesforce to resolve inquiries and support satisfaction.

A proactive, customer-focused professional with experience in service and a can-do attitude will thrive in this fast-paced role. You’ll work with Sales, Operations, and Technical Support to ensure timely resolutions, maintain CRM records, and contribute to

Step into the Customer Experience & Order Support Specialist role at Nanopore in Oxford, England, United Kingdom and grow with us.

This posting is for the Customer Experience & Order Support Specialist role at Nanopore, based in Oxford, England, United Kingdom.

We are looking to fill the Customer Experience & Order Support Specialist position at Nanopore in Oxford, England, United Kingdom.

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