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Customer Experience Specialist – Quote-to-Order Pro

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: Oxford Nanopore Technologies
Full Time position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, CRM Systems & Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 GBP Yearly GBP 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Oxford Nanopore Technologies (ONT) is seeking a Customer Service Specialist to manage inquiries across the quote‑to‑order journey and support colleagues with timely, accurate service. You will use ONT systems such as Salesforce to resolve issues and drive customer satisfaction.

The role requires a proactive, customer‑focused approach, strong problem‑solving skills, and the ability to thrive in a fast-paced environment.

We are currently recruiting a Customer Experience Specialist – Quote-to-Order Pro for our team in Oxford, England, United Kingdom.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Experience Specialist – Quote-to-Order Pro role at Oxford Nanopore Technologies, based in Oxford, England, United Kingdom.

We are looking to fill the Customer Experience Specialist – Quote-to-Order Pro position at Oxford Nanopore Technologies in Oxford, England, United Kingdom.

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