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Director, Customer Success & Service — Scientific Instrumentation

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: Corriculo Ltd
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 94000 - 156000 GBP Yearly GBP 94000.00 156000.00 YEAR
Job Description & How to Apply Below

Corriculo Ltd in Oxford is seeking a Director, Customer Success & Service to own the post-sale journey, leading a distributed team of ~8 people across field service, customer support and applications specialists. You will drive uptime, adoption and service renewals while delivering measurable commercial outcomes.

In this hands-on leadership role you will own the service P&L, define SLA metrics, reduce repair turnaround times, and shape scalable processes.

We have an opening for a Director, Customer Success & Service — Scientific Instrumentation in Oxford, England, United Kingdom within Management & Operations, Sales.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Oxford, England, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

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