Service Manager

Service Manager

Oxford

60,000 - 75,000 Basic + Bonus + OEM Training + Stability + Work-Life Balance + Job Satisfaction + Appreciation + Family - Feel + Company Car (Personal Use) + Fuel Card + Pension

Take the next step in your career with a leading specialist within the medical and laboratory equipment sector. This is an excellent opportunity for an experienced Service Manager to join a growing business offering long-term stability, genuine autonomy, and the chance to play a key role in shaping and developing the service function.

Join a company that values its employees, offers a supportive and collaborative environment, and provides ongoing manufacturer training. As a service manager, you'll lead a team of engineers while ensuring exceptional service delivery across a specialist range of washer disinfectors and autoclaves used within laboratory and scientific environments. This expanding organisation has ambitious growth plans and is looking for a hands-on Service Manager who can drive operational performance, support engineers in the field, and maintain high levels of customer satisfaction.

Your Role as a Service Manager Will Include:

• Managing and supporting a team of Field Service Engineers

• Overseeing service operations, scheduling and performance

• Providing technical support and guidance on washer disinfectors and autoclaves

• Monitoring KPIs, service quality and customer satisfaction

• Supporting engineer development, training and recruitment

• Working closely with senior management to support business growth

• Managing customer relationships and resolving escalated technical issues

The Successful Service Manager Will Need:

• Previous experience managing or supervising Field Service Engineers

• Strong knowledge of washer disinfectors and autoclaves (Laboratory, medical or Dental considered)

• Strong technical and customer-facing skills

• Full UK Driving Licence

• Commutable distance to the Wokingham area and happy to travel UK wide

Call Rebecka Van Ristell on (phone number removed) for immediate consideration or apply today.

This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are those of an Employment Agency.

Please visit our website at Future Engineering Recruitment to view other positions we are currently handling.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit, should not apply as your details will not be processed.
We will endeavour to respond to all applicants; however, due to the sheer volume of responses, we can only guarantee that candidates who have been shortlisted will be contacted.