Internal Sales Engineer - Pumps & Flow Control Systems

Internal Sales Engineer (High-Tech Pumps and Flow Control Systems)

(CANDIDATES FOR THIS ROLE SHOULD BE EITHER BASED IN THE OXFORDSHIRE AREA ALREADY, OR BE WILLING TO RELOCATE AT SHORT NOTICE.)

A new vacancy for an Internal Sales Engineer (PUMPS/FLOW CONTROL) with a small UK division of a global engineering manufacturer of high‑tech pumps and flow control systems. Working closely with the external sales team, the Internal Sales Engineer (PUMPS/FLOW CONTROL) will be responsible for delivering outstanding customer support from initial enquiry through to quotation, order processing, and shipment coordination. You will also be required to communicate regularly with customers via phone, email, and live chat, ensuring all enquiries are handled professionally, accurately, and efficiently.

The role will be primarily office‑based, with the option of hybrid working one day per week. Excellent long‑term career development opportunities will be available to the successful candidate with this well‑established UK division of a leading international engineering firm.

• Respond to incoming customer calls and emails – verify product availability, pricing, and shipping details.
• Work closely with internal departments and external sales colleagues, including the parent company's overseas manufacturing sites in other parts of Europe.
• Use SAP and CRM systems to manage customer and sales information.
• Provide occasional support for warehouse activities when required.

• Experience in a technical sales support role in a manufacturing or engineering environment.
• Good basic mechanical and/or electrical engineering knowledge and used to discussing technical matters with customers.
• Knowledge of Microsoft Office, SAP, Salesforce (or similar CRM).