Service Engineer; Municipal

Location:
Field-based to cover across the UK

Position Type:
Permanent, Full-time, 37.5 hours a week

Benefits: 25 days annual leave plus bank holidays (and your birthday off!), Company vehicle + Fuel card, Commission and Overtime Schemes + much more!

Are you an experienced Service Engineer, or an aspiring Service Engineer, looking to take the next step in your career with an industry leader?

Do you have a passion for ecological transformation and making a tangible difference to the planet? If so, we have the perfect opportunity for you!

Water Technologies is a world-renowned leader in water technologies, committed to delivering top-tier services to our clients in the municipal market. We are looking for a dedicated and driven Service Engineer to join our team. This role offers structured progression and a chance to make a real impact on both the business and the environment.

As a Service Engineer, your key responsibilities will include but not be limited to:

• On-Site Maintenance:
  Conducting both preventative and corrective maintenance, including commissioning, upgrades, and refurbishments
• Technical Support:
  Offering after-sales technical and commercial support to clients, and gathering feedback to assist in future product development
• Customer Focus:
  Building and maintaining strong relationships with clients, offering recommendations to enhance system reliability and productivity
• Troubleshooting and Fault Finding:
  You’ll be hands-on, solving challenges to keep systems running smoothly
• On-Call Flexibility:
  As part of this role, a flexible approach to customers’ needs and working hours is required and may include the need for you to work some weekends and during some public holidays. As you grow in the role, you’ll join our ‘On-Call Rota’ to ensure our clients receive support when they need it most

Check out our video below which will give you an insight into a day in the life of one of our Service Engineers;

• Experience:
  
  Previous experience as a Service Engineer in the municipal market. Knowledge of sewage and drinking water treatment sites.
• Qualifications:
  
  NVQ or higher in Mechanical, Electrical or Chemical Engineering or similar or even working towards would be ideal but not essential.
• Client-Facing
  
  Skills:
  
  Strong communication skills and experience engaging with clients, offering solutions and handling challenging conversations.
• Time Management:
  Excellent organisational skills, with the ability to prioritise tasks and manage multiple projects effectively.
• Professionalism: A punctual, presentable individual who values customer satisfaction and strives to provide best-in-class service.
• Driving Licence: A full UK driving licence is essential for this role.

• Career Growth:
  Access to our engineer progression framework, which helps you identify and develop the skills you need to advance.
• Flexible Benefits:
  We offer a comprehensive benefits package to support your well-being, work-life balance, and long-term security. You’ll enjoy 25 days of annual leave to recharge, plus birthday leave to celebrate your special day, while our enhanced pension scheme ensures a strong foundation for your future.

We are partnered with a great benefits provider to offer you exclusive discounts and recognition programs. Maintain your eye health and stay protected with our eye care and flu vouchers. Take advantage of our wellbeing services, including 24/7 access to virtual GP consultations, and refer a friend to be in with a chance of being rewarded for helping us grow our teams with talented individuals.

That’s not all… you also have the option to enrol in a range of flexible benefits, including BUPA Private Medical…