Credit Control Team Leader

We're working with a fast-growing B2B services business to recruit a Credit Control Team Leader. Reporting to the Head of Credit, you'll lead a team of up to 10, drive collection performance and play a key role in developing the wider credit function. Manchester, hybrid. This is an excellent opportunity for an experienced Credit professional with strong leadership and credit risk experience to join a growing and evolving business.

Key responsibilities Lead, motivate and develop a Credit Control team of 6-10. Manage performance, including regular reviews, objectives and development plans. Set and monitor individual and team collection targets. Manage high-volume ledgers and drive cash collection performance. Identify and manage credit risk, minimising bad debt and write-offs. Handle customer escalations, payment plans and complex queries. Work closely with internal stakeholders across Credit, Insurance and Legal.

Ensure credit policies, processes and KPIs are consistently achieved. Act as a key escalation point and deputy to the Head of Credit. Identify opportunities to improve processes and team performance. Key criteria Strong experience of performance management and developing teams. Experience managing high-volume ledgers. Solid knowledge of credit risk, with exposure to insurance and legal processes. Excellent Excel and data analysis skills.

Strong communication and stakeholder management skills. Commercially aware, highly numerate and results focused. Proactive, adaptable and comfortable working in a fast-paced environment. This is a hybrid role with the requirement being 3 days onsite. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion.

Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: