Patient Pathway Administrator

Main area Spine Grade NHS AfC:
Band 4 Contract Fixed term: 12 months (12 months from the start of the contract) Hours Full time - 37.5 hours per week (Working from the office is required) Job
-NOTSS-7633791-B4

Employer Oxford University Hospitals NHS Foundation Trust Employer type NHS Site Nuffield Orthopaedic Centre Town Oxford Salary per annum pro rata Closing 20/01/2026 23:59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital
, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this
Delivering Compassionate Excellence
and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Many of our recruitment programmes use
Value Based Interviewing
to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please

We are seeking to appoint a full time B4
Patient Pathway Administrator to join our friendly Spinal Surgery team working across the Nuffield Orthopaedic Centre and John Radcliffe Hospital sites. Please note the post holder will be required to work from the office at least 4 days per week.

• Able to work in a high paced environment and multitask
• Able to deal with frequent interruptions and re-prioritise your workload to respond to changing service needs
• Team player
• Proactive
• Organised
• Committed to provide best administration service possible Then look no further!

The post holder will provide an efficient and effective clinical administration service to the department, Consultants and wider clinical team. The post holder will also attend to patients, colleagues and referrers to the service, promptly and courteously at all times and be a worthy front-line representative of our high quality service.

Informal visits or chat about this role prior applying are welcomed.

Previous applicants need not apply

• To be a designated point of contact for the Consultants and clinic teams, alongside another Patient Pathway Administrators for the Spinal Surgery Team.
• To provide a full administration service to the Consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy.
• To work closely with all staff in the service to ensure compliance with 18 week referral to treatment (RTT) targets, intervening where necessary to expedite appointments / surgery to avoid breaches.
• Support patients under the Clinicians care by administering where appropriate relevant diagnostic investigations and expediting where appropriate in line with the 6 week diagnostic pathway and 18 week RTT pathway
• To have an overview of all workflows in the admin team and to be responsible for proving an excellent cohesive service to both patients and colleagues.
• To work closely with each member of the admin team to understand their role and support them.
• To cover in times of leave and sick to ensure service continuity.
• To elevate potential issues to the Line Manager and or Service Manager

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in…