HR Onboarding Coordinator

The Opportunity This is a fantastic opportunity to join our client, a global insurance firm, in their Leeds office as an HR Onboarding Coordinator on a 12-month fixed-term contract. Working closely with HR, Talent Acquisition and hiring managers, you will take ownership of the onboarding process from offer acceptance through to a new starter's first day. You will coordinate pre-employment screening, background checks, contracts, references and new joiner communications, ensuring candidates and managers are kept informed throughout.

This is a highly organised, people-focused role where you will be responsible for keeping the process moving, proactively chasing outstanding actions and providing a seamless candidate experience. Key Accountabilities Coordinate pre-employment screening, right to work and compliance checks, escalating any issues where required. Support with reference checking and develop an understanding of DBS requirements and the legal requirements behind screening decisions.

Prepare and issue contracts, ensuring any adjustments are captured correctly and escalated for approval. Contracts should be issued within 48 hours of initial notification. Act as a key point of contact for candidates, responding to queries and providing regular updates. You should be comfortable picking up the phone and speaking directly with candidates. Work closely with HR, Talent Acquisition and hiring managers, proactively providing updates and chasing outstanding actions.

Ensure managers are prepared for new starters and that day-one arrangements are in place. Complete onboarding administration, including new joiner communications, adding candidates to relevant systems and maintaining accurate trackers. Monitor candidates throughout the onboarding process, including those with longer notice periods, and ensure actions remain on track. Audit candidate files to ensure data is accurate and up to date.

Troubleshoot issues, identify when escalation is required and coordinate appropriate resolutions. Identify opportunities to improve the onboarding process and candidate experience. What We're Looking For We are looking for someone who is highly organised, proactive and confident working in a fast-paced, high-volume environment. You will ideally have:
Experience in HR, Talent Acquisition, recruitment coordination or a similar high-volume administrative role. Excellent communication skills and confidence speaking with candidates and stakeholders over the phone. Strong attention to detail, time management and problem-solving skills. A proactive approach to chasing outstanding information and keeping processes moving. The ability to manage multiple candidates, deadlines and competing priorities. A strong customer and candidate focus, with the ability to build relationships quickly.

Experience using Excel and Microsoft Office. Workday experience would be desirable. Experience working with a third-party background screening provider would be advantageous. Previous experience of pre-employment screening, DBS or compliance checks is beneficial but not essential, as training will be provided. Why Join Us? This is a great opportunity to build your career within HR, gaining broad experience across onboarding, pre-employment screening, compliance and candidate experience within a global insurance business.

You'll receive support during your first few months to learn the screening systems, compliance requirements and wider business, before becoming self-sufficient and taking full ownership of your workload. If you're organised, proactive, people-focused and enjoy making sure things get done, we'd love to hear from you!