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Business Continuity UI/UX Design

EdTech CX Lead: Journey Mapping & Strategy

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: Oup Uk - Oxford
Contract position
Listed on 2026-02-18
Job specializations:
  • IT/Tech
    Business Continuity, UI/UX Design
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading educational organization is seeking a Customer Experience Lead to transform the customer journey for test takers and institutions. This role involves defining a customer-centered culture, improving cross-functional processes, and shaping a unified strategy. The ideal candidate will have proven leadership experience in CX, strong collaboration skills, and an ability to implement insights for improvement. This position is a 12-month fixed-term contract with a hybrid work model in Oxford.
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