IT Support Engineer

IT Engineer (On-Site, Fixed Term Contract)

Location:

Oxford (On-site, 5 days per week)

Salary: £28,000 – £30,000 + benefits

Benefits:
Pension scheme + perks package

Our client, a leading managed service provider specialising in the education sector, is hiring an IT Engineer to deliver dedicated on-site support within a school environment.

This role offers the opportunity to act as the trusted face of IT, providing hands-on support while working alongside a wider engineering and service delivery function to ensure a stable, secure, and high-performing IT environment.

What you’ll do:

Deliver day-to-day on-site IT support to staff and students

Act as a visible, approachable IT presence across the school

Manage and prioritise helpdesk tickets in line with SLAs

Support classroom technology and digital learning tools

Maintain user devices, accounts, and core systems

You’ll work closely with central engineering teams, service delivery management, and third-party suppliers to ensure consistent service and continuous improvement.

What we’re looking for:

Strong 1st line IT support experience in a user-facing role

Solid troubleshooting skills across hardware, software, and user issues

Experience with Microsoft 365, including user account management

Understanding of basic networking (DNS, DHCP, IP addressing)

Experience supporting devices, printers, and AV equipment

The ideal candidate will bring a proactive, service-focused mindset, excellent communication skills, and enjoy working in a structured, user-centric environment.

Why join?

Opportunity to work in a well-supported on-site role with backing from a wider IT function

Exposure to education-focused technology environments

Long-term fixed-term contract (3 years) offering stability

Collaborative and service-driven culture

Apply now to play a key role in delivering exceptional IT support within a growing education-focused environment