Program Manager

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society ut the Role:

We are looking for a Programme Manager to act as the operational backbone of Wiley's Clinical Outcome Assessment (COA) business, part of our AI and Data Analytics organisation. The role coordinates execution across the COA business, owns programme reporting to senior leadership, manages the operational rhythm of our strategic delivery partnership, and keeps cross-functional dependencies on track. It is a hub role that touches every function in the business and reports to the Senior Director, Clinical Outcome Assessments.

Job Responsibilities Own the COA programme plan, tracking execution across all work streams against defined milestones, and maintain the programme dashboard and reporting cadence.

Identify interdependencies, risks, and blockers early, and drive resolution through the appropriate workstream owners.

Manage the operational rhythm of the strategic delivery partnership, including alignment meetings, deliverable tracking, internal stakeholder coordination, and issue escalation.

Coordinate platform and product development timelines with commercial, partnership, and scientific milestones to keep delivery aligned across teams.

Produce regular status reports for senior leadership, manage the Finance check-in cadence, and track budget against plan.

Compile reporting and evidence packs for senior governance reviews, drawing input from marketing, revenue operations, finance, and product teams.

Required Qualifications Bachelor's degree or equivalent professional experience.
5+ years in programme or project management, ideally in a commercial or product-led environment.

Demonstrated experience managing complex multi-workstream programmes with cross-functional dependencies.

Experience working with external partners or vendors at an operational level.

Comfortable with financial tracking, budget management, and performance reporting.

Exceptional organisational skills and the ability to track multiple parallel work streams without losing detail.

Strong written communication, particularly for senior leadership reporting.

Ability to identify and escalate risks early, and to influence across teams without formal authority.

Preferred Qualifications Project management qualification such as PMP or PRINCE
2.Experience in pharmaceutical, life sciences, healthcare data, or scientific publishing.

Experience managing structured governance programmes with regular senior leadership reviews.

Prior experience coordinating Contract Research Organisation (CRO) or technology partnerships.

Familiarity with programme management tools such as Jira or Asana.

Working knowledge of Salesforce or equivalent CRM for pipeline coordination.

Experience operating in a fast-moving environment.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing…