IT Specialist

Join a leading independent technology and services provider as an IT Specialist. Job Overview:
Role: IT Specialist

Location:

Hybrid work - remote sometimes visit customer sites in Croydon or Manchester

Contract:

1st June'26 - 1st Dec'26 Mandatory check: SC Clearance Pay Rates: £485/day (via a Hays approved umbrella company). Time: 9:00 AM - 5:30 PM

Key Responsibilities:

Have strong experience of deploying, configuring, and managing the Dynatrace, Grafana or Splunk platforms to monitor applications, services, servers, networks, and cloud resources. Be proficient in collecting, processing, and analysing various telemetry signals (metrics, logs, traces, events) Ability to analyse telemetry data to identify performance bottlenecks, availability risks, and system anomalies Ability to integrate Dynatrace, Grafana or Splunk with ITSM tools (such as Service Now) and CI/CD pipelines for proactive monitoring Have good problem-solving abilities with a systematic approach to diagnosing complex technical issues Strong analytical skills to interpret data, identify patterns, and draw actionable conclusions Be involved in investigating incident response activities and postmortem analyses using Dynatrace, Grafana or provide insights.

Has the ability to troubleshoot and resolve data quality issues on time, ensuring data integrity and reliability Have experience of scripting tools such as Python, Power Shell and CI/CD tools for automation Have good experience of using Cloud solutions such as Azure & AWS and containerized environments (Kubernetes, Open Shift) to implement cloud-native monitoring Have good knowledge of ITSM/incident management tools integration.

Interacts with and influences colleagues and has working level contact with customers Applies methodical approach to issue definition and resolution Demonstrates effective application of knowledge Takes action to develop their own knowledge and represents this in their work Communicates fluently, orally and in writing, and can present information to both technical and non-technical audiences. Accreditations:
Dynatrace Associate & Pro Certifications Microsoft Certified:
Security Operations Analyst Associate Splunk Core Certified Power User Desirable

Skills:

Cloud platforms experience Experience in a Dev Ops or Site Reliability Engineering role Container native technologies and ecosystem experience The ability to learn new technologies and adapt to changing business needs. Automation and Dev Ops practices Knowledge of tools like Terraform to automate infrastructure provisioning Building continuous integration and continuous deployment (CI/CD) pipelines for data engineering applications Using Docker and Kubernetes for packaging and deploying data engineering workloads

Key Requirements:

Candidates must be SC cleared

How to Apply:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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