MDR Operations Lead Incident Response
Job in
Oxford, Oxfordshire, OX1, England, UK
Listed on 2026-07-10
Listing for:
Sophos Group
Full Time
position Listed on 2026-07-10
Job specializations:
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IT/Tech
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Management
Job Description & How to Apply Below
Sophos in Oxford is seeking an experienced MDR Manager to lead its Managed Detection and Response operations. You will supervise MDR analysts, manage case queues, SLAs, escalations, and drive service quality across investigations and reporting.
You will guide investigations, coach analysts, and coordinate during customer and internal escalations. The role requires strong technical security knowledge, risk assessment, and clear executive-ready communications to improve customer outcomes.
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