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Senior 3rd Line IT Engineer - MSP, Client-Facing

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: Xact Placements
Full Time position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 40000 - 50000 GBP Yearly GBP 40000.00 50000.00 YEAR
Job Description & How to Apply Below

Xact Placements is recruiting a 3rd Line Support Engineer for an established MSP in Oxford. You will resolve complex IT issues, support client infrastructure, and participate in structured change delivery.

The role is client-facing, with responsibilities spanning escalation, root-cause analysis, and end-to-end ticket ownership. Ideal candidates have 5+ years of hands-on IT support, MSP experience is advantageous, and you will support Windows, Mac, and Linux environments with Power Shell

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Position Requirements
10+ Years work experience
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