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Regional Genomics Tech Support Lead; Europe
Job in
Oxford, Oxfordshire, OX1, England, UK
Listed on 2026-07-28
Listing for:
Invenia
Full Time
position Listed on 2026-07-28
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Invenia seeks a Regional Technical Support Manager for NGS to lead a Europe-wide team, own escalations, and align regional support with product and R&D objectives. The role involves up to 30% travel across the region.
You will coach and develop technical staff, shape triage standards from library prep to data analysis, ensure clean CRM data, and translate customer feedback into roadmaps for Product and R&D.
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