Salesforce Training & Adoption Consultant | 6-Month Contract | Outside IR35 | Hybrid

Salesforce Training & Adoption Consultant | 6-Month Contract | Outside IR35 | Oxford/Hybrid

I'm currently recruiting for an experienced Salesforce Training & Adoption Consultant to drive business readiness, user engagement, and successful adoption of a complex Lead-to-Cash process.

This role requires someone with a strong background in Salesforce training and change adoption, coupled with extensive Lead-to-Cash process experience. You will work closely with business users, sales teams, operations, finance, and programme stakeholders to ensure employees are fully equipped to utilise Salesforce effectively across the entire customer life cycle.

• Develop and execute a comprehensive Salesforce training and adoption strategy focused on Lead-to-Cash processes.
• Design and deliver engaging remote training sessions to end users across multiple business functions.
• Create high-quality training materials, user guides, process documentation, and digital learning content.
• Support business readiness and change management activities throughout the programme.
• Translate complex Lead-to-Cash workflows into practical, user-friendly training content.
• Partner with stakeholders to identify training needs and address adoption challenges.
• Develop communication plans to maximise user engagement and platform utilisation.
• Monitor adoption metrics and provide recommendations to improve user experience and business outcomes.
• Act as the SME for Salesforce user adoption, training, and process enablement.

• Proven experience as a Salesforce Training, Enablement, Adoption, or Change Consultant.
• Extensive experience supporting Lead-to-Cash business processes, including sales operations, opportunity management, quoting, order management, contract management, billing, and revenue recognition workflows.
• Strong understanding of Salesforce Sales Cloud and associated Lead-to-Cash capabilities.
• Experience delivering training and adoption programmes within large-scale Salesforce implementations or transformation projects.
• Demonstrated success driving behavioural change and improving system adoption.
• Exceptional stakeholder management and communication skills.
• Ability to work independently in a fully remote environment.

• Salesforce certifications.
• Experience with CPQ, Revenue Cloud, or other Salesforce Lead-to-Cash solutions.
• Knowledge of change management methodologies such as Prosci or ADKAR.
• Previous experience within complex enterprise transformation programmes.