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Bilingual Tech Support Advisor (EN​/ES) - Escalations Hybrid

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: TripAdvisor LLC
Full Time position
Listed on 2026-08-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 30000 - 42000 GBP Yearly GBP 30000.00 42000.00 YEAR
Job Description & How to Apply Below

Trip Advisor LLC is seeking a Technical Support Advisor for its Bókun Escalation Team in Oxford on a hybrid basis. You will diagnose and resolve technical issues, triage cases, and coordinate with cross-functional teams to deliver high-quality customer experiences in English and Spanish.

The role emphasizes strong technical acumen, clear communication, and a proactive approach to resolving complex incidents while contributing to customer satisfaction and performance metrics.

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