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Product Support Lead – Scientists, EMEAI
Job in
Oxford, Oxfordshire, OX1, England, UK
Listed on 2026-08-31
Listing for:
Oxford Nanopore Technologies Ltd.
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Oxford Nanopore Technologies Ltd. is hiring a Manager, Product Support Scientists EMEAI to lead the regional support team. The role focuses on delivering high-quality technical support, training and consultancy for front-line teams and scientists, with hybrid work from our Oxford office and up to 30% travel within EMEAI.
The candidate will align escalation strategy, drive consistent troubleshooting, and develop team performance to enable customer success and sustainable adoption of ONT products.
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