Salesforce Senior Developer

Role Overview

The Salesforce Senior Developer acts as the Subject Matter Expert for the Salesforce technology stack; primary responsibilities include identification, documentation, and prioritization of business requirements, development of the application strategy needed to satisfy requirements, definition of the Salesforce standards and best practices for implementing solutions, and execution of required development throughout phased implementation. The primary objective of this role is to ensure that Elsevier has a functionally sound and stable Salesforce deployment, that the desired level of standardization of business processes is being achieved, that project risks and costs are reduced by leveraging standard solutions and Salesforce best practices, and that deep expertise is applied to ensure business objectives are met while minimizing business disruption.,

• Act as CRM trusted advisor in support of business unit projects through all phases of requirement gathering, design, development, testing, and deployment; product demonstration and use-case modelling, business process development and related configuration, alignment and buy-in with stakeholders, direct support of business unit staff during launch, etc.
• Estimate work efforts required for each phase of a project or ticket, direct responsibility for design, development, and implementation.
• Provide product and technical expertise when scoping complex projects and related integrations.
• Review code and solution summaries where appropriate to ensure adherence to best practices and fit-for-purpose development.
• Integration monitoring, troubleshooting, and future integration requirement assessment, design, and development
• Documentation and knowledge sharing; technical, business process, best practice, reference architecture, etc.
• Applies advanced Salesforce technical principles and concepts; contributes to the development of new principles and concepts.
• Works on unusually complex technical problems and provides solutions which are highly innovative and ingenious.
• Works under consultative direction toward predetermined long-range goals and objectives; determines and pursues courses of action necessary to obtain desired results.

• Advanced degree in Computer Science, Software Engineering, MIS, or related field
• 6+ years of previous development experience with Salesforce
• Salesforce Sales Cloud Consultant certification (preferred)
• Development experience with Salesforce CPQ (preferred)
• Development experience with Salesforce Revenue Cloud (preferred)
• Development experience with Conga CLM (preferred)
• Salesforce Certified Advanced Administrator certification.
• Salesforce Certified Platform App Builder certification
• Dev Ops platform experience preferred (e.g., Copado, Gearset)
• Experience with Mule Soft preferred (or other enterprise integration technologies)
• Demonstrated success with at least one large Salesforce integration project.
• Strong understanding of how to build and support highly scalable and reliable solutions on the Salesforce Platform
• Experience working in Agile projects and managing workload with JIRA.
• Proven ability to manage and resolve complex and ambiguous technical issues.
• Technical project management experience
• Understanding of UI design principles and best practices
• Exceptional analytical skills and experience working with large-scale, complex datasets.
• Communication skills for both technical and business audiences

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future.

We harness innovative technologies to support science and healthcare to partner for a better world., RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

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