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Bilingual Tech Support Escalation Advisor; EN/IT
Job in
Oxford, Oxfordshire, OX1, England, UK
Listed on 2026-09-09
Listing for:
TripAdvisor
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Trip Advisor’s Bókun division is seeking a Technical Support Advisor to join the Escalation Team in Oxford on a hybrid basis. You will diagnose and resolve a diverse range of technical issues, triage tickets, and raise detailed bug reports.
Fluency in English and Italian is required, with strong communication and analytical skills to ensure timely resolutions. You will collaborate with technical teams, document troubleshooting steps, and support Tier 1, working across email, phone, video calls,
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