Business Analyst

Location

Oxford with monthly travel to Dublin office (one trip per month)

Product Owner / Business Analyst

Product Owner / Business Analyst

Senior Product Manager

Own the definition of product change on the Hellios platform end to end - taking a concept from internal stakeholders or customers, gathering and challenging the requirements, defining a phased solution, and breaking it down into epics and stories a scrum team can build from without ambiguity.

This is a combined Product Owner and Business Analyst role. You will sit between our customers, our internal stakeholders and our scrum teams, and you will be accountable for the quality of what goes into the backlog.

The role suits someone who is comfortable in a workshop with senior stakeholders in the morning and in a refinement session with developers in the afternoon; someone who is product-minded enough to shape a solution and technical enough to understand how it will actually be built.

• Take a concept or business problem and turn it into a defined, agreed and documented scope.
• Run requirements-gathering sessions with internal stakeholders across Product, Commercial, Operations and Customer Success, and directly with customers in our buyer and supplier communities.
• Challenge what you are given — separate the underlying need from the solution being requested, and test assumptions before they reach the backlog.
• Document current-state process and system behaviour so that proposed change is assessed against what actually exists today. Solution definition
• Define the solution and phase it: a clear MVP that delivers value early, with subsequent phases scoped, sequenced and justified.
• Work with engineering leads to test feasibility and understand the architectural and data implications of each option.
• Surface decisions, assumptions, dependencies and open questions explicitly, and drive them to closure rather than carrying them into a sprint.
• Work with UI/UX design to ensure the designed experience matches the defined requirement, and that edge cases are covered. Backlog ownership
• Break the solution into epics and user stories, with acceptance criteria written in Given/When/Then format.
• Write stories that are independently testable - each one deliverable and verifiable without assuming that sibling tickets are complete.
• Own, prioritise and refine the backlog for one or more scrum teams, keeping it ready at least a sprint ahead of delivery.
• Act as the decision-maker on scope and behaviour questions during the sprint, so that developers are never blocked waiting for an answer.
• Accept or reject delivered work against the acceptance criteria you have written. Delivery and release
• Work with QA on test approach and coverage, and provide in-sprint clarification as testing progresses.
• Contribute to release notes and to change communications for customers.
• Measure what was delivered against what was intended, and feed that back into the next phase.

Knowledge and experience

• Demonstrable experience as a Product Owner, Business Analyst, or in a combined role, delivering a software product within a scrum or agile environment.
• A track record of taking a concept through to delivered software, and the artefacts to evidence it: requirements documentation, solution definitions, epics and stories you have written yourself.
• Experience writing acceptance criteria that developers and QA can work from directly, without having to reverse-engineer the intent.
• Experience of MVP definition and phased delivery, including the discipline to hold a scope line when it is under pressure.
• Experience gathering requirements directly from external customers, not solely from internal…