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IT Service Desk Lead — Elevate Support & ITIL Excellence

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: Ellison Institute, LLC
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below

The Ellison Institute of Technology (EIT) seeks an experienced IT Service Desk Manager to lead Oxford's IT service desk and drive continual improvement in user support and service delivery.

Reporting to the Head of IT Services, you will own day-to-day performance, manage the team, implement ITIL-based processes, and partner across IT to ensure a high-quality, white-glove support experience for researchers and staff.

This role, IT Service Desk Lead — Elevate Support & ITIL Excellence at Ellison Institute, LLC, could be your next opportunity.

We would love to welcome a new IT Service Desk Lead — Elevate Support & ITIL Excellence to our group in Oxford, England, United Kingdom.

For the IT Service Desk Lead — Elevate Support & ITIL Excellence position at Ellison Institute, LLC, we are reviewing applications now.

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