Store Manager, Retail & Store Manager

Store Manager (Charity Retail) | Oxford | 30-hour Contract

Zachary Daniels is seeking an experienced Store Manager to lead a busy charity retail store with a strong environmental and creative mission. This part‑time (30 hours) role offers an excellent opportunity for someone looking to balance leadership responsibility with work‑life balance. Reporting to the Chair of the Board of Trustees, you will manage the day‑to‑day running of the store, lead staff and volunteers, and create a welcoming, well‑organised and commercially successful environment.

There is a real opportunity to make a difference to the physical store space but also to create engaging and creative workshops.

• Lead, manage and support staff and volunteers, including recruitment and supervision
• Deliver excellent customer service and donor experience
• Oversee merchandising, stock management, pricing and promotions
• Plan rosters and ensure the store opens during agreed trading hours
• Maintain high standards of cleanliness, safety and security
• Lead on Health & Safety compliance and risk assessments
• Build relationships with customers, community groups and partners
• Organise and support events, promotions and local engagement activity
• Manage cash handling, basic financial records and performance reporting

You will have:

• Experience in retail management or a leadership role with transferable skills
• Strong leadership and communication skills
• A proactive, organised and customer‑focused approach
• Confidence managing a diverse team of staff and volunteers
• Energy, enthusiasm and an interest in sustainability or community impact

Salary: £27,300 per annum (£21,840 pro rata, based on 30 hours per week)

Hours:

30 hours per week, Tuesday to Saturday (every Sunday off)

Location:

Oxford