Director of Housing and Estates

Location: Littlemore

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Director of Housing and Estates - £70,000 – £75,000 per annum (Salaries vary depending on experience)

Hours – 37 hours per week, Monday - Friday

Department – Housing

Location – Littlemore, Oxfordshire

What You’ll Be Doing:

Response is recruiting for a Director of Housing and Estates within our Housing Team. The Director of Housing and Estates is a senior leadership role responsible for the strategic and operational delivery of high-quality, safe, and compliant supported housing for people with mental health needs. The postholder will lead housing management, property and estates functions, and provide organisational oversight of Health Safety and Fire, ensuring homes are safe and well-maintained.

If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you!

Overall job responsibility - Further information can be found in the job description

Some of the core duties include:

Lead the development and delivery of the organisation’s Housing, Estates, and Health & Safety strategies in line with the charity’s mission and values.

Act as a member of the Senior Leadership Team, contributing to organisational strategy, performance, and risk management.

Provide expert advice to the Chief Executive, Board, and Committees on housing, estates, and safety matters.

Responsible for the leadership of the housing and property department, nurturing an excellent customer focused service to our residents and provide strong leadership to the team, promoting a positive culture reflecting our values and setting clear objectives.

Strategic oversight and accountability for the success of some housing service contracts, including leading negotiations with commissioners, ensuring financially robust and operationally excellent.

Work collaboratively with support teams on the implementation and embedding of a Psychologically Informed Environment (PIE) approach across housing and estates functions, ensuring that accommodation, policies, and practices reflect an understanding of trauma, mental health, and recovery.

Lead strategic planning and delivery to ensure all properties meet and sustain the Decent Homes Standard, developing and implementing investment, maintenance, and improvement programmes in line with government legislation, regulatory expectations, and required time frames.

Act as the organisation’s strategic lead for Health & Safety, ensuring a robust and embedded safety culture.

Develop and maintain effective links, networks and working relationships with internal and external partners/stakeholders influencing a culture that places a high value on working relationships. Ensure these links are used to improve communication and collaboration in supporting activities which contribute to the success of the services and enhances the profile and reputation of Response.

Effectively manage all budgets, negotiating as appropriate, with internal and external suppliers and customers. Demonstrate commercial awareness and understanding of effective business conduct taking into account all internal and external factors.

Evaluate the efficiency of controls and continuously improve them, and revise procedures, reports, etc on a periodic basis to identify hidden risks or non-conformity issues.

The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have:

Level 4 qualification in Housing.

A commitment to undertake continuous personal development.

Supported housing knowledge.

Health and Safety knowledge in a supported housing environment.

Experience working to strict deadlines without compromising content and service.

Able to handle confidential information appropriately.

Leadership level experience within a housing…