Facilities Manager

We are seeking a proactive and experienced Facilities Manager to oversee and manage all building-related activities in our clients UK offices. The successful candidate will ensure our facilities are safe, functional, and efficient, while delivering a high standard of service to internal stakeholders. In addition will manage local FM team members at respective locations.

The Facility Manager is responsible for all FM operations, planned maintenance and reactive works at client Corporate Facilities throughout the UK, primarily outside of London eg (Oxford, Leeds, Cardiff, Nottingham, Southampton, East Grinstead, Exeter areas). The FM is responsible for the delivery of all services towards our client according to the Global Master Services Agreement (MSA), Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s).

Responsible for hard and soft services and act as the key interface between the different business functions, departments and supply chain partners, providing guidance and support to ensure supply chain vendors carry out their obligations and responsibilities in a manner consistent with high-quality operational performance, financial control ensuring outstanding customer service to building occupiers at all times.

• Manage the day-to-day operations of the site in accordance with contractual, client, and company objectives.
• Ensure compliance with local health & safety legislation, environmental regulations, and internal company/client policies.
• Act as the primary point of contact for subcontractors and suppliers during on-site work execution.
• Assist in the development and tracking of 3rd party vendor agreements to ensure compliance with scope and language.
• Supervise and coordinate supply chain vendors and specialist contractors, ensuring quality and compliance with SLAs.
• Maintain accurate and up-to-date records of operations, compliance, and maintenance using employers or client’s systems not limited to space planning, environmental, etc.
• Lead and execute planned preventative maintenance (PPM) programs and manage reactive maintenance requests and FM-related projects. Update records in CMMS system.
• Conduct risk assessments and implement appropriate control measures according to the company’s operational “Ways of Working.”
• Drive continuous improvement initiatives to optimize both operational efficiency and financial performance.
• Oversee site budget and cost control, liaising regularly with finance teams and preparing financial reports as needed.
• Responsibility for the preparation of operating and capital budgets including quarterly reforecasts.
• Review vendor invoices for accuracy and ensure alignment with purchase orders and budget commitments., may upload into accounting system.
• Own and manage the Service Activation process, from initiation through to invoicing.
• Actively participate in safety operations and inspections, ensuring well-being of staff, visitors, and contractors.
• Support the Senior Facilities Manager in strategic planning, budgeting, and implementation of cost-saving initiatives.
• Ensure effective complaint handling and timely resolution of service issues.
• Maintain and update all management systems and compliance documentation.
• Represent the facilities function in internal and external meetings, audits, and events as required.
• Responsible for statutory compliance at the location scheduling, tracking and ensuring all compliance is completed.
• Liaison with landlord to ensure lease language and, landlords’ scope is being properly delivered, not limited to review of any landlord issued work order invoicing.
• Conduct meetings with client’s site lead or head of house to review support and facility needs to ensure client’s needs are properly supported.

• BA Degree in a related field

• Solid experience in a FM role ideally within an international corporate environment

• Strong Knowledge of local regulations
• Experience in FM software such as Tririga a plus
• Excellent interpersonal skills and vendor management skills
• Strong financial and budgeting skills
• Proactive, detail oriented and safety conscious