Facilities Manager

Working within the Aftercare, Service & Maintenance Team, the Facilities Manager plays a key role in ensuring the successful delivery of Total Facilities Management services across planned preventative maintenance (PPM), reactive works, and ongoing operational support.

The successful candidate will be responsible for maintaining high service standards, managing subcontractors and client relationships, ensuring compliance across all contracts, and supporting the efficient delivery of works to create and maintain an optimal working environment for clients.

• Contract & Operational Management
  • Take full ownership of projects throughout their entire lifecycle, from initial tender and mobilisation through to live operational management.
  • Produce, update, and manage:
    • Service agreements
    • Maintenance proposals
    • Contract renewals
• Compliance & Performance Management
  • Ensure all PPM and compliance obligations are met across all contracts.
  • Maintain and manage CAFM systems and associated documentation.
  • Ensure works are completed in accordance with:
    • HTM Regulations
    • British Standards
    • Company Health & Safety procedures
• Commercial & Financial Management
  • Maintain financial control across client accounts and supply chain partners.
  • Produce monthly commercial and performance reports.
• Client & Stakeholder Management
  • Build and maintain strong relationships with clients, contractors, and third‑party stakeholders.
  • Attend client meetings as required.
• Team & Service Delivery
  • Lead and support both internal teams and external contractors.
  • Ensure facilities operatives have the tools, support, and resources required for efficient service delivery.

• Strong organisational and communication skills.
• Ability to work independently and as part of a team.
• Experience managing third‑party stakeholder relationships.
• Ability to lead, motivate, and manage both internal teams and external contractors.
• Strong problem‑solving skills and ability to work under pressure within fast‑paced environments.
• Proficient in Microsoft Office applications, including:
  • Excel
  • Word
  • Outlook

• Experience or understanding of mechanical and/or electrical building services.
• BIFM qualification or other recognised Facilities Management accreditation.
• Previous experience managing CAFM systems.
• Understanding of compliance within Facilities Management environments.