Deputy Directorate Manager

Deputy Directorate Manager – Oncology and Haematology Directorate

An exciting opportunity has arisen within the Oncology and Haematology Directorate at Churchill Hospital for a Deputy Directorate Manager. The directorate provides specialist oncology, haematology, radiotherapy and palliative care services to the Thames Valley and beyond.

The DDM supports the Directorate Manager and, in conjunction with the Clinical Director and Matron, is responsible for the operational management of all directorate services. The role entails a range of portfolio responsibilities including service delivery, business planning, financial management, human resources, clinical governance and risk management. The DDM will lead key programmes designed to improve productivity, quality, workforce effectiveness and patient experience, and will have a rotating focus agreed with the DM through the annual appraisal process.

• Service delivery and development
• Business planning and financial management
• Human resource management
• Quality, clinical governance and risk management
• Review utilisation, efficiency and patient experience of outpatient services
• Manage and develop haematology services within the directorate
• Support the Directorate Manager with consultant job planning
• Deputise for the Directorate Manager as required

• Degree level education in a relevant field or equivalent management experience; MBA or postgraduate management qualification preferred
• Significant evidence of operational management experience in a large, complex organisation
• Strong analytical skills – sourcing, interpreting and using data to manage performance variances and drive improvement
• Experience with business planning techniques and managing business processes
• Experience leading teams through change and managing under‑performance
• Full range of IT skills, proficient with Microsoft Office
• Experience in creating, writing and implementing business cases, including evaluation of outcomes
• Experience designing or improving business systems and processes
• Project management experience
• Understanding of clinical pathways
• Solid knowledge of general management theory and practice, covering quality, finance, HR, and service/business development
• Proficiency in change management and service improvement techniques

• Broad understanding of the NHS and key policy issues affecting business performance
• Highly organised with strong prioritisation skills
• First‑class interpersonal skills, able to build credibility with clinicians and managers
• Highly skilled in influencing and persuading others to achieve organisational operational goals and strategic objectives
• Results‑orientated, able to deliver against targets and deadlines
• Effective in presenting well‑reasoned, structured arguments both orally and in writing
• Commercial acumen and political awareness – understanding impact of decisions on stakeholders