Senior Estates Manager, Milton Park

About The Role

The Senior Estates Manager at Milton Park leads the operational, compliance, financial and customer experience delivery across one of Europe’s largest science, business and technology parks. The role ensures all activities are delivered in lien with CBRE Policies, statutory requirements, environmental standards, budgetary controls, and client expectations.

The Senior Estates Manager at Milton Park leads the operational, compliance, financial and customer experience delivery across one of Europe’s largest science, business and technology parks. The role ensures all activities are delivered in lien with CBRE Policies, statutory requirements, environmental standards, budgetary controls, and client expectations.
This position provides senior leadership oversight of the Estates Managers, facilities/estates co-ordinator, and contracted service partners, ensuring the estates operates safely, efficiently, and to the highest standards of occupier experience.
Milton Park is a large, multi-building, multi-occupier science and business campus in Oxfordshire, comprising laboratories, offices, R&D facilities, industrial units and amenity spaces. The estate requires continuous oversight complex contractor governance, and a high level of statutory compliance.
The Senior Estates Manager leads a site team including the Estates Managers, Facilities co-ordinator and wider FM partners, acting as the senor escalation point for all operational, compliance, risk and occupier related matters.
This role is critical in maintaining the estate’s reputation for operational excellence, safety, sustainability, and customer experience. In addition this role will have operational oversight of Silverstone Park and travel between the two sites will be required.

• Preparation, control and monitoring of the service charge budget in accordance with the client’s budgetary agreement and the time scales set by the business.
• To prepare management reports in accordance with the needs of the business.

• To be responsible for all health and safety compliance. This includes ensuring that all health and safety audits, fire and other evacuations are carried out on a regular basis in accordance with the laid down requirements, the emergency plan and related site maps are continually update and that Meridian (Health and Safety tool) is regularly updated etc.
• To proactively manage risk and deal with insurance compliance onsite with regards to both public and statutory bodies as applicable.
• Ensure a Crisis Management plan is in place that this is reviewed and tested annually.
• To assist with the compilation of external contracts in conjunction with the Senior Facilities Manager and the Procurement Department. This includes ensuring all procurement needs are carried out in line with company policy.
• To compile and maintain all required management information and records relating to the site. This includes asset register, emergency plans, plant testing, etc.
• To liaise with local authorities as appropriate.
• Any other duties as in accordance with the needs of the business.

• To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. This includes ensuring the agreed planned maintenance programme is carried out in accordance with the laid sown timetables and monitoring FM works on site including the required liaison with service providers and/or contractors.
• To further development and maintain excellent occupier relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings.
• To…