Practice Operations Manager

Job summary

Principal Medical Limited (PML) is seeking an
experienced and senior Operations Manager to lead the operational performance
of a busy general practice site in Oxfordshire. This is a substantive senior
leadership role, carrying full accountability for the day-to-day running of the
practice, workforce performance, financial oversight, and compliance. The
postholder will have line management responsibility for the practice level
management team, including the Deputy Operations Manager where in post.

Main duties of the jobWe are looking to appoint an experienced Operations Manager who is motivated, self directed, and committed to delivering high quality operational services in a complex primary care environment.

Payroll, Finance, Procurement, and HR Support are centralised, allowing this role to focus fully on operational leadership on the ground. The postholder is accountable for overall practice performance, with direct line management of the practice level management team, working closely with clinical leads, PML central functions, and external partners.

Key responsibilities include:

Accountability for day-to-day operational performance across all practice functions

Direct line management of the practice level management team, including workforce planning, staff performance, and development, in partnership with PML's HR function

Overseeing local financial performance, including budget monitoring and expenditure control, reporting into PML's finance function

Ensuring compliance with CQC requirements, NHS contractual obligations, and PML governance standards

Driving quality improvement and patient experience initiatives with clinical leads

Managing and developing the wider operations team, supporting professional growth

Leading practice level projects and change programmes, linking the site with PML central functions

Sitting on the Primary Care Network Board, supporting PCN colleagues on behalf of the practice

Contributing to federation wide operational development and shared learning

About us PML is a successful not for profit, GP led
organisation providing NHS community and primary care services to patients
across Oxfordshire and Northamptonshire. We have evolved as an NHS healthcare
provider since 2004 and have grown significantly in recent years, now employing
around 300 staff with a turnover of circa 16 million. PML holds GMS contracts
and operates as a GP federation representing approximately 50 GP practices
covering around 650,000 patients.

We welcome applicants from a diverse range of
backgrounds and circumstances, including people with protected characteristics
under the Equality Act 2010.Details Date posted
21 September 2026

Pay scheme

Other Salary
Depending on experience

circa 60,000

Contract Permanent Working  pattern

Full-time,

Flexible working

Reference numberAJob locations

The KEY Medical Practice Exeter Close Kidlington Oxfordshire OX5 1AP
United Kingdom Yarnton Medical Practice Rutten LaneYarntonKIDLINGTONO

xfordshireOX5 1LT
United Kingdom Job description

Job responsibilities

We are looking for an Operations Manager who is able to provide senior operational leadership and hold full accountability for practice performance. This includes leading a multidisciplinary non-clinical team, supporting clinical governance, overseeing financial and workforce functions in partnership with PML's centralised teams, and working in close partnership with PML's Transformation Directorate to deliver continuous improvement. Where a Deputy Operations Manager is in post, the Operations Manager will provide leadership, delegation, and development of that role as part of the practice's senior team.

The right candidate will have experience managing their own operational portfolio, leading teams through change, and working…