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Senior Operations Leader

Job in Oxford, Oxfordshire, OX1, England, UK
Listing for: TripAdvisor, Inc.
Full Time position
Listed on 2026-11-05
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 GBP Yearly GBP 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Senior Real-Time Operations Leader

Trip Advisor, Inc. is seeking a Senior Real-Time Management Team Lead in Oxford. You will lead and develop a team of Real Time Analysts, ensuring adherence to SLAs across calls, emails, and chats.

You’ll also drive continuity planning and performance improvements while coordinating with NOC and remote centres. The role requires a minimum of 5 years in leadership within a call centre environment, strong KPI focus, and proficiency with NICE IEX and InContact.

The Senior Real-Time Operations Leader position in the Finance, Management & Operations field is open for applications.

We are seeking a motivated Senior Real-Time Operations Leader to join Trip Advisor, Inc. in Oxford, England, United Kingdom.

Consider building your career as a Senior Real-Time Operations Leader at Trip Advisor, Inc.

We have an opening for a Senior Real-Time Operations Leader in Oxford, England, United Kingdom within Finance, Management & Operations.

Position Requirements
10+ Years work experience
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