Receptionist​/Client Care Assistant

Are you passionate about making pets a priority? Here at CVS, so are we! We are looking for an enthusiastic and caring individual with a genuine passion for animals to join us as a Veterinary Receptionist within our Beaumont Veterinary Group practices.

Practice Site: Beaumont (Kidlington, Headington and Botley)

Location: Working across our three Beaumont Veterinary Group sites:
Kidlington, Headington and Botley Road.

Contract: Permanent

Hours: 8 hours per week

Shift Pattern: Saturdays only

Availability: Occasional weekday overtime may be available and flexibility to support this would be welcomed.

CVS Group plc is one of the largest integrated veterinary service providers in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria and an e‑commerce division. Our success is driven by the passion our people have for animals and for making pets a priority — it's at the heart of everything we do, every single day.

Watch our short film recognising the remarkable work our Vets, Nurses, Care Assistants and Receptionists carry out across the UK: CVS – Ode to Veterinary Professionals

• Answering phones and booking appointments
• Responding to queries via phone, in person and email
• Registering new clients
• Completing insurance forms
• Dispensing medications
• Taking payments
• Providing a warm, professional and welcoming experience to all clients visiting the practice

• Previous receptionist experience is essential; veterinary experience is an advantage
• Resilience and the ability to handle potentially emotional or distressing situations
• Excellent communication skills and a high level of empathy
• Outstanding customer service skills and confidence working with the public
• A positive attitude and strong teamwork skills
• Proficiency in Microsoft Office and other database or operating systems
• A driving licence is desirable; ability to travel locally between sites would be ideal

• Salary in line with the National Minimum Wage
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
• A supportive, friendly and collaborative team environment
• Staff discount scheme on veterinary bills and products
• A range of health benefits including private healthcare
• Employee Assistance Programme and access to over 400 Mental Health First Aiders
• And much more!

For the full list, : CVS Employee Benefits – What We Can Offer You