Cafe Manager

Cafe Manager Salary: £28,000 to £30,000 per annum

Contract:

Permanent

Hours:

Full-time, Tuesday-Saturday 9am-5pm (negotiable)

Location:

Pembroke Street, Oxford OX1 1BP
About Us Modern Art Oxford is one of the UKs leading contemporary art spaces with an international reputation for innovation and ambition. The gallery presents a programme of changing exhibitions of modern and contemporary art each year, coupled with an extensive programme of education, events and performance projects involving several thousand people of all ages and backgrounds. About You and

The Role Our café is an important part of the gallery, and our Café Manager is responsible for providing a welcoming, friendly environment, serving a high quality menu with excellent customer service. This is an operational and hands-on role where the large majority of time is spent planning and preparing the café food and drinks and interacting with the general public.

The Café Manager is also responsible for the supervision and the rota management of our café staff, and will collaborate closely with our Head of Commercial to maximise profits and further develop the Café in line with the Gallerys aims and objectives. Main Duties Customer Service Provide and promote excellent customer service to a wide variety of customers. Resolve and record complaints in a calm professional manner.

Train new staff, recommending and arranging staff training as required. Ensure that all Café staff are briefed weekly about events. Food & Drink Plan and update menus. Create high quality seasonal dishes in design and taste Ensure that food and drink is prepared and presented in accordance with the standards, recipes and procedures agreed upon with the Head of Commercial.

Ensure that Café displays are attractive, and communicate any menu changes to the Communications Department . Take pride in maintaining our hygiene rating. Work with the Head of Commercial on menu development. Ensure that all alcohol is sold according to the Licensing Act 2003. Develop good relationships with existing suppliers and explore new options with the Head of Commercial. Maintain stock levels, place orders and regularly evaluate pricing and procurement options.

Enthusiasm to develop and engage with wider management to grow the business. Event management Assist in the organisation of in-house events, including hire events and supervising staffing and attending the event. Ensure best practice during event delivery and co-ordination of staff so that they are fully briefed and professional when representing the gallery. Health & Safety and Daily Operations Carry out daily opening and closing checks, ensuring our Safer Food Better Business Diary is completed daily.

Adhere to Hygiene Policies and ensure the kitchen meets all regulations Allergens, Manual Handling, CoSHH, HACCP, Fire, Knife handling Ensure high levels of hygiene are maintained in the kitchen and café areas according to procedures set out in the Safer Food Better Business Manual. Regularly review food hygiene procedures. Ensure that all health and safety requirements are met in the kitchen and café area and carry out risk assessments for all activities.

Manage maintenance of all equipment in the kitchen and oversee and carry out cleaning schedules. Act as main contact for scheduled and unscheduled visits by Local Authority officers concerning food hygiene and standards. Complete all other training assigned by the Gallery. Work with the Head of Commercial to ensure all waste and procurement activities of the cafe comply with the Environmental objectives in accordance with the Gallerys Environmental and Sustainability Strategy and Targets.

Staff Carry out induction training for all new café staff. Work with the Head of Commercial to create Sequence of Service documents and schedules for all areas of the cafe operations and carry out the training of staff to follow these procedures. Ensure all Café Staff are regularly trained on coffee making, food hygiene and that training is recorded in Safer Food Better Business Diary.

Assist the Head of Commercial with the recruitment of new café staff. Manage all café staff, including…