Deputy Store Manager

Location: Cowley

Deputy Store Manager - Charity Retail Superstore

Location:

Oxford, Oxfordshire
Salary: £27,000 -£29,000 per annum (dependent on experience)

Hours:

Full-time (37.5 hours per week, including weekends)

Store Opening

Hours:

Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm

A well-established charity retailer in Oxford is looking for a Deputy Store Manager to support the day-to-day running of its flagship store and wider retail operation. This is more than a shop, it's a place of social impact, where retail meets rehabilitation, reuse and reinvestment in people.

About the Role

As Deputy Store Manager, you will work closely with the Store Manager and a small leadership team to ensure the smooth, safe, and commercially successful running of the store. You will lead from the front, supporting, developing and motivating a diverse team of staff, volunteers and programme participants.

Key Responsibilities:

Support the Store Manager in all areas of store operations and deputise in their absence
Lead and inspire a team of volunteers and programme participants (Companions) to deliver excellent customer service and achieve sales targets
Oversee shop floor standards, health and safety checks and day-to-day operational excellence
Support stock control and ensure smooth coordination with the collections and deliveries team
Contribute to financial performance through accurate till procedures and cost controls
Help maintain a welcoming, inclusive, and purposeful retail environment in line with the charity's values

About You:

Essential:

Previous retail leadership experience and a strong customer focus
Strong leadership and delegation skills
Excellent communication, organisation and time management
Ability to work weekends on a rota basis
Experience working with vulnerable individuals or those with challenging behaviours would be advantageous
Passion for sustainability and social impact
Experienced gained within a charity retail setting would be advantageous

Why Apply?

Join a purpose-driven organisation making a difference in Oxfordshire
Work in a values-led environment with a focus on community, inclusion and sustainability
Help transform lives while developing your own leadership career
Competitive salary and supportive team culture

Ready to step into a meaningful retail management role?

Apply today and be part of something bigger.

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