Visual Associate - Victoria's Secret

Visual Associate - Victoria's Secret, Oxford Street About The Role

As a Sales Associate at Victoria’s Secret, you’ll work in an exciting, engaging, fast‑paced environment, surrounded by a friendly and supportive team who share a passion for delivering the best customer experience.

No two days are ever the same, and that’s part of the fun! Here’s a glimpse of what you’ll be doing:

• Customer Service – Share your love of our products and deliver exceptional experiences, from helping customers find their perfect fit to making every purchase seamless and memorable.
• Brand Bra Experience – Bring our brand bra fitting experience to life, offering customers expert advice on their size and the styles that suit their needs best.
• Visual Merchandising – With training, you’ll own the merchandising and presentation of our products, creating beautiful displays that guide customers to what they need… and what they didn’t even know they wanted.
• Keeping Store Standards – You’ll keep the store looking and running its best – from stock replenishment and deliveries to loss prevention and health & safety – making sure every visit feels seamless and inspiring.

• You have a passion for retail – Front‑ or back‑of‑house, you enjoy creating memorable, personalised experiences for every customer.
• You always think about the customer – You’re excited to grow your skills and product knowledge, and you take every opportunity to elevate the customer experience.
• You make relationships that count – You build meaningful relationships with customers, your team, and across the wider business.
• You’re a team player – You are flexible, supportive, and help create a positive, energised environment for your team.
• You think fast is fun – You thrive in a fast‑paced environment, embracing change with enthusiasm, multitasking with ease, and collaborating to get things done.

• Flexible working schedules to suit both the business and your lifestyle.
• 25% off a wide selection of styles at Victoria’s Secret, Next, and Gap in‑store.
• Exclusive offers from over 3,500 retailers through Reward Gateway.
• Incentives and competitions with amazing prizes that run all year round.
• Access to free financial, health, and wellbeing services, including 24/7 digital GP.
• Learning and development opportunities, as well as on‑the‑job training.
• Core benefits such as pension contributions and life assurance.

Conditions apply to all benefits. These are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long‑term condition, feel free to get in touch by email at (please include “Workplace Adjustments” in the subject line).

Show us what you can do. Submit your application online and our in‑store recruiters will take a first look at your experience and strengths.

If you’re successful at this stage, we’ll get in touch for an initial conversation by video or phone to learn more about you and share what the team is looking for.

You’ll be invited to an in‑store assessment or interview to experience the role first‑hand and talk through your experience in more detail. For management roles, this may also include a competency‑based interview.

If it’s the right match, our in‑store recruiters will be in touch with a job offer and next steps. This is where your journey with NEXT begins.