Ecommerce & Trading Assistant

You ll be involved in everything from sourcing and preparing stock to coordinating with our logistics & shop teams and ensuring our online customers receive a smooth and positive shopping experience.

• Product Sourcing, Preparation & Listing
  • Assist in sourcing new goods
  • Prepare items for listing including photographing stock
  • Support with writing accurate and appealing product descriptions
• Stock Management
  • Accept and check deliveries of donated and new goods
  • Barcode and organise stock
  • Pick and pack items for dispatch
• Logistics & Coordination
  • Liaise with the logistics team to ensure timely dispatch and delivery
  • Help maintain accurate stock records and inventory systems
• Team Support
  • Work closely with our amazing commercial team to support our ecommerce operation and our portfolio of shop
  • Contribute ideas to improve efficiency and customer experience

We re looking for a proactive and detail-oriented Ecommerce & Trading Assistant to support our growing commercial retail operation. This is a varied and hands-on role, ideal for someone who enjoys working with products, systems, and people and wants to help raise vital funds for Helen & Douglas House.

• Strong attention to detail and organisational skills
• Comfortable using computers and online platforms (eBay experience a plus)
• Ability to work independently and as part of a team
• A positive, can-do attitude and willingness to learn