Makeup Artist - Selfridges

Makeup Artist –

Location:

Selfridges, Oxford Street.

Contract:

Permanent, 37.5 hours per week, any 5days in 7.

As a Makeup Artist, you will play a key role in elevating the makeup category through immersive consultations, storytelling, and service‑led experiences that connect clients deeply with our brand. You will also promote skincare and fragrance, lead by example in delivering a best‑in‑class client experience, support business growth through events and masterclasses, and act as a mentor and ambassador to colleagues.

• Build long‑lasting client relationships through a tailored, memorable experience both in‑store and through digital channels.
• Deliver expert, personalised makeup consultations that captivate and educate clients.
• Share product benefits, category knowledge, and application techniques with confidence to clients and colleagues.
• Host masterclasses and in‑store events to elevate the makeup category.
• Use clienteling and data‑capture tools to actively recruit new clients and grow the client portfolio.
• Help achieve individual and counter sales targets & KPIs.

• A collaborative and team‑first mindset.
• A passion for client experience.
• The ability to quickly build rapport and create meaningful client connections.
• Confidence in delivering makeup masterclasses and engaging events.
• A strong understanding of makeup artistry.
• Experience in a client‑facing retail environment.

We are committed to sustainability – a key performance driver – and embed it into our ways of working. The House Sustainability Ambitions include:

• Restoring Nature and Climate
• Investing in Circularity
• Advancing dignity and prosperity
• Promoting the autonomy of women

• The opportunity to be part of a globally recognised luxury brand known for its timeless heritage.
• Empowerment to take ownership of your impact within CHANEL.
• Additional makeup training to develop your skillset.

• Physical Wellbeing: Private Medical Insurance covering pre‑existing medical conditions and the ability to add family members, Online GP App with 24/7 appointments, Cycle Scheme participation for a tax‑exempt bike and/or accessories.
• Financial Wellbeing: Pension, Life Assurance and retail discounts across multiple retailers.
• Mental Wellbeing: Employee Assistance Programmes and other support lines.
• Lifestyle: Arts & Culture ticket discounts across major London attractions, CHANEL product discounts and employee‑only sales.
• Employee Recognition: Service Awards Programme offering CHANEL products, retail vouchers and additional holidays across milestones.