Retail Sales Assistant - 2 posts

About the Role

The Ashmolean Museum is the University of Oxford’s Museum of art and archaeology, welcoming visitors from around the world. The Commercial Department generates vital income for the Museum through its shops and other commercial activities, and this is an exciting opportunity to join its Retail & Ticketing Team.

You will provide excellent customer service while helping to maximise sales across the Museum’s shops. Working with the EPoS Galaxy Ticketing System, you will sell products, memberships and tickets to exhibitions and events, as well as promote souvenir guides, donations and Gift Aid contributions. You will engage confidently with customers, follow cash handling and shop security procedures, replenish stock, maintain attractive displays and support the smooth day-to-day running of the shops.

This is a permanent variable hours (paid as claimed) post. Hours will be worked flexibly over a seven-day rota, including weekends, some Bank Holidays and occasional evenings. This is an onsite role at the Ashmolean Museum.

You will have previous experience of working in a fast-paced customer or visitor-facing environment, together with knowledge of EPOS systems and cash handling. You will be comfortable working as part of a team while also having the aptitude to work independently when required, and you will be enthusiastic about achieving sales targets while supporting colleagues to do the same.

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

We are committed to ensuring that our recruitment processes are inclusive and accessible. If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team  .