Membership Sales Advisor

Serco Limited – Multiple locations. 5 leisure centres within 5 miles of Oxford city centre. Salary: £29,323 (pro rata based on 20 hours per week) plus excellent benefits.

Schedule:

Part‑time, 20 hours per week across 3 or 4 days including Saturday or Sunday. The nature of the job may require work to be undertaken in the evening.

We are looking for a Membership Sales Advisor to join the Contracts Commercial team. The role supports the community by driving membership sales and promoting the centre’s fitness and wellbeing services.

• Promote the centre’s products, services, and membership options to prospective customers
• Conduct engaging tours of the facilities, showcasing services and benefits
• Support lead generation activities and contribute ideas to grow membership
• Drive sales performance to meet and exceed targets
• Maintain and update the customer database accurately
• Monitor competitor activity and local promotions to stay informed

• 1–2 years of experience in account management, business development, sales or marketing, ideally within leisure or fitness
• Strong communication and interpersonal skills
• Excellent organisational and time‑management skills
• Confident working in a target‑driven environment
• Good IT skills

• Basic DBS check
• Occupational Health Questionnaire

• Holidays: 21 days plus bank holidays (pro rata)
• Pension:
  Up to 6% contributory pension scheme
• Training and development:
  Over 1,100 internal courses, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager), mentoring and internal progression opportunities
• Health and wellbeing:
  Employee Assistance Programme, Bupa Anytime Health Line, wellbeing app, 30% off at Serco‑managed leisure centres, 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, including food, clothing, entertainment and travel
• Charity:
  Paid volunteering day, tax‑free charitable giving via Payroll Giving Scheme, “Donate your pennies” to the Serco People Fund Charity
• Employee networks:
  Inclusion and belonging spaces for LGBTQIA+, women, parents, carers, people with disabilities, veterans and cultural diversity