Account Manager

## Account Manager Apply remote type:
Hybrid locations:
Oxford, G :
London (Fitzroy Square), G :
Bognor Regis, G :
Amman, JORtime type:
Full time posted on:
Posted Todayjob requisition :
R2600608
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* Job Description:

** We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.
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* About the Role:

**** 6–10 Month Fixed Term Contract
** The Account Manager is responsible for managing and retaining a portfolio of Pharma and Veterinary accounts, driving revenue growth through strong relationship management, strategic account planning, and a consultative sales approach.

This role requires a deep understanding of customer needs, the ability to use data to inform decisions, and a proactive approach to identifying cross-selling opportunities across journal and non-journal products.###
** How Will You Make an Impact?
*** Manage a portfolio of ~100–200 accounts, owning revenue targets and renewal performance
* Develop and execute strategic account plans, setting clear objectives and evolving strategies throughout the year
* Analyse customer usage data and performance trends to monitor account health and address risks proactively
* Lead renewals and renegotiations, ensuring compliance and managing associated documentation
* Identify and drive cross-selling opportunities aligned to institutional research needs
* Research customer organisations to understand priorities and tailor solutions accordingly
* Build and maintain strong relationships with key stakeholders across client organisations
* Deliver data-driven negotiations to achieve successful commercial outcomes
* Maintain accurate CRM records and provide regular forecasting updates
* Collaborate with cross-functional teams including Customer Success, Sales Operations, and Editorial
* Represent the business at relevant industry conferences and events
* Act as a key point of contact for agency partners, maintaining regular communication.###
** What We Are Looking For
*** Proven experience managing strategic accounts and consistently hitting sales targets
* Experience in complex, consultative sales environments
* Strong ability to understand institutional research and teaching needs
* Demonstrated success in identifying and converting cross-selling opportunities
* Excellent written communication skills, particularly via email
* Ability to manage your own book of business independently
* Track record of exceeding revenue targets using a consultative sales approach
* Growth mindset with a strong focus on revenue generation###
** Required Qualifications
*** Bachelor’s degree (or equivalent experience)
* Relevant experience in account management or sales###
** Nice to Have
*** Experience using Salesforce or similar CRM systems
* Familiarity with sales methodologies
* Strong and professional Linked In presence
** We power infinite possibilities.
** For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing…